Warranty Policy

Dimplery 6-Month Warranty Policy

At Dimplery, we stand by the quality of our demi-fine jewelry. We offer a 6-month warranty that covers tarnishing and color fading to ensure your jewelry stays as stunning as the day you received it.

What’s Covered?

  • Tarnishing or discoloration of jewelry within 6 months of purchase.

What’s Not Covered?

  • Breakage, scratches, or damage due to wear and tear.
  • Loss or damage of stones, zirconia, or embellishments.
  • Third-party alterations or resizing.
  • Exposure to chemicals, perfumes, or excessive moisture.

Easy Claim Process

  1. Capture a Photo: Take clear pictures of the tarnished or damaged jewelry.
  2. Submit Your Claim: Email with:
    • Your order number
    • Photos of the jewelry
    • A short description of the issue
  3. Approval & Return Instructions: Our team will review your claim within 2-3 business days. If approved, we’ll share the return address for self-shipping.
  4. Receive Store Credit: Once we receive and inspect your item, store credit will be issued as per the timeline below. The credit is valid for 6 months from the issue date.

Warranty Store Credit Policy

  • 0-3 Months: 80% store credit of invoice value.
  • 3-6 Months: 40% store credit of invoice value.

Breakage Warranty

At Dimplery, we understand that accidents happen. In case of breakage during usage within the warranty period, we offer:

  • 0-6 Months: 25% store credit of invoice value.

Note: The customer is responsible for return shipping.

Bonus Offer: Use your store credit within 30 days and get an extra ₹200 bonus credit!

For any inquiries, feel free to reach out to us at .